Strata / Support
Let’s get you
moving again.
Need help with Strata? Send a concise description of what happened and the device details below. We’ll use that information to understand the issue.
01 / Before you write
Basic troubleshooting
- 01Restart Strata
Open another app, return to the home screen, and check whether the issue remains.
- 02Restart your device
A restart can clear temporary Android system or launcher state.
- 03Review permissions
In Android settings, confirm that permissions required by the feature are still enabled.
- 04Check your defaults
If Strata does not open as expected, confirm that it is selected as your default Home app.
02 / Bug reports
What to include
The clearest reports include enough context to reproduce the issue. When possible, send:
- Strata app version
- Android version
- Device manufacturer and model
- A short description of what you expected and what happened
- The steps that led to the issue
03 / Privacy
How Strata handles data
Read the complete Strata Privacy Policy for details about device information, permissions, optional features, and third-party services.
Read the Strata privacy policy